OneTrust

About OneTrust

OneTrust is the market-leading privacy management platform used by thousands of enterprises worldwide. Founded in 2016, the company has grown rapidly through acquisitions and organic development to offer a comprehensive suite covering consent management, DSAR automation, data mapping, third-party risk management, and GRC (governance, risk, and compliance). OneTrust supports over 200 global data privacy regulations and offers dedicated modules for GDPR, CCPA/CPRA, LGPD, and dozens of other frameworks. The platform features AI-powered data discovery, automated data mapping, configurable workflow automation, and deep integration capabilities with enterprise systems like Salesforce, ServiceNow, and SAP. For mid-market companies, OneTrust can be overkill — the platform is designed for large enterprises with dedicated privacy teams and significant budgets. Implementation typically takes 3-6 months with professional services, and the learning curve is steep. However, for organizations that need a single platform to manage privacy, security, and ethics across multiple jurisdictions, OneTrust remains the most feature-complete option on the market. The company went through significant layoffs in 2022-2023 which affected customer support quality, though it has since stabilized.